ABSOLUTELY FANTASTIC! We had rain water come in through our roof Christmas Eve which was devastating. So we reached out to 4 different roofing companies. Two of the other contractors never reached out and the other company was priced prohibitively high.
Brian from CoolWater is THE BEST! Took his time to show and explain everything and put up with all my questions about the new roofing system. He provided a quote promptly and was able to start our new 50-year roof installation + skylight within days of signing.
The team is awesome too! Even just little things like waving back when our daughter waved to them. Customer service was above and beyond. I watched them work at different points throughout the day and I could tell they had a lot of experience and deliberate care. OVERALL, A GREAT EXPERIENCE. This was our second time using CoolWater (they installed a roof on our old house too; 7 years ago) and I’m glad we chose them again.
PROS: • AMAZING PRICE (they were the cheapest in our situation) • PROMPT communication, • GREAT customer service, • doesn’t charge extra for the 50-year warranty (as opposed to a competitor we got a quote from). • QUICK