I am happy to report that I had a very positive experience in having my roof replaced by CoolWater Roofing. Derek (the owner) came out a few days after I contacted CoolWater and arrived promptly at our appointment time. The quote he gave us was inline with another local roofing company and about 40% less than each of the Big Home Improvement Store quotes. Derek was easy to work with during the quoting process and willing complied with my request to put absolutely every detail in writing on the contract. On installation day, the dumpster arrived early in the morning and the crew arrived around 7:00 AM and got to work immediately. The work was completed by a team of about 5 roofers, and Derek came and went throughout the project to ensure everything was progressing. They found some rotten wood during the installation and replaced it without charging any additional fees. The team finished up around 3:30 the same day and performed a thorough sweep of the gardens and lawn to clean up all of the debris and nails. We have found a few nails since then (about 5), but considering the thousands of nails that were removed from the roof this isn’t too bad. I climbed up on the roof after they left to inspect the workmanship and did not find any issues. I should also note that I waited about a month to ensure the roof didn’t leak before writing this review, and so far am happy to report that we are leak free. With the 40 year warranty that came with the roof I hope to never need Derek’s roofing services again, but I would highly recommend CoolWater Roofing to anyone else in the market for a new roof.